Referrals

There are 3 main pieces to referrals when OTIS is not an option:

• Organization referrals

• Legal information

• Forms

How these appear and are tagged depend on a variety of factors.

User seeking legal information and/or forms

User seeking a lawyer and legal information or forms

Algorithms in use:

• Legal forms and information
  • How content referrals are selected
• Organization referrals
  • Organization referral algorithm
  • Referral algorithm management