ILAO

Contents:

  • Design & Style Guide
  • Custom blocks
  • User Management
  • Browsing to legal information
  • Legal Content CMS
  • Next generation content/COPE
  • Basic pages
  • Testimonials Content Type
  • Webforms
  • Translation Management
  • Calendar
  • Job Listings
  • Discussion groups
  • Get Legal Help
    • Get Legal Help Overview
      • Legal Server Configuration
      • Triage
      • Intake
      • Referrals
      • Legal Self-Help Center Directory
    • Organization management
    • Triage rule endpoints
    • Get Legal Help Reporting
    • OTIS AI Integration
    • Supported Integrations
    • Online Intake Over SMS
    • Facebook Integrations
    • Additional Features
  • Helpful Organizations
  • Site Search
  • Site FAQs
  • Other Website Features
  • Taxonomies
  • RSS Feeds
  • ILAO’s API
  • NextSteps Flows
  • SMS Overview
  • Data and Analytics

See also:

  • Creating new docs in Github
ILAO
  • Get Legal Help
  • Get Legal Help Overview
  • View page source

Get Legal Help Overview

This section covers the functionality of Get Legal Help on IllinoisLegalAid.org. Get Legal Help encompasses a wide number of related features: triage to resources, intake to partner organizations, referrals, and the Legal Self Help Center directory.

Contents

  • Legal Server Configuration
    • General settings
    • Per organization settings
  • Triage
    • Hybrid Triage
  • Intake
    • Intake process
    • Validation
    • E-Transfer
    • Custom Field transfers
    • Reminders
  • Referrals
    • User seeking legal information and/or forms
    • User seeking a lawyer and legal information or forms
  • Legal Self-Help Center Directory
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