ILAO

Contents:

  • Design & Style Guide
  • Custom blocks
  • User Management
  • Browsing to legal information
  • Legal Content CMS
  • Next generation content/COPE
  • Basic pages
  • Testimonials Content Type
  • Webforms
  • Translation Management
  • Calendar
  • Job Listings
  • Discussion groups
  • Get Legal Help
    • Get Legal Help Overview
      • Legal Server Configuration
      • Triage
      • Intake
      • Referrals
        • User seeking legal information and/or forms
        • User seeking a lawyer and legal information or forms
      • Legal Self-Help Center Directory
    • Organization management
    • Triage rule endpoints
    • Get Legal Help Reporting
    • OTIS AI Integration
    • Supported Integrations
    • Online Intake Over SMS
    • Facebook Integrations
    • Additional Features
  • Helpful Organizations
  • Site Search
  • Site FAQs
  • Other Website Features
  • Taxonomies
  • RSS Feeds
  • ILAO’s API
  • NextSteps Flows
  • SMS Overview
  • Data and Analytics

See also:

  • Creating new docs in Github
ILAO
  • Get Legal Help
  • Get Legal Help Overview
  • Referrals
  • Legal forms and information
  • View page source

Legal forms and information

We prioritize “best bets” over other options.

Best bets are currently defined as:

  • A Guide, for legal information, that matches on the taxonomy term with depth

  • An Easy form, form download, form link, or form that matches on the taxonomy term with depth

Note

This is probably not the ideal match up.

Legal content referrals are currently limited to legal content. This should likely be expanded to cover additional content types.

How content referrals are selected

Up to 6 results are returned. These are based on:

  • legal content with a level of “Basic”

  • portal main page content with a page type of “main page”

  • ordered by page views descending

  • are a match to the taxonomy term, with depth

Note

This is pending completion of DEV-3401

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