User accounts

Roles

We have the following roles:

  • Legal self-help center navigator. This should be given to navigators of LSHC locations that need to be able to post jobs, events, or manage their organization’s profile.

  • Law student member. This is given automatically to anyone registering with a .edu email address. Law school staff at legal aid clinics are manually given other permissions as needed.

  • Pro bono member. Lawyers, paralegals who indicate when registering are given this role. Pro bono members can post jobs, events, and access legal content restricted to pro bono users.

  • Legal aid member. This should be limited to users who are current employees of a legal aid organization. If the user registered with a legal aid organization email, they will automatically be given this role. Volunteers at legal aid organizations should be given pro bono permissions.

  • Translator. This role is not active currently.

  • Subject matter expert. This role is not actively used but will be used to indicate that the user is a legal content volunteer as we build out our gamification features.

  • Intern. An intern at ILAO

  • Staff. A staff member at ILAO. This user has elevated permissions and can do most anything on the website.

  • Content manager. A member of the legal content team. This role is used exclusively to determine who gets content-related emails.

  • API consumer. This is a special role for connecting to ILAO’s APIs.

Note

Community members are not given any of the above roles. They are just “authenticated users” (that is, they can log in and access the basic permissions that all logged-in roles have). There will not be a role listed for these users in people reports.

Profile data

We collect and store:

  • the user’s name

  • the user’s email. This must be unique in the system

  • a system-generated user ID

  • areas of interest and expertise, if the user chooses to provide those. These are limited to the top level website categories like Family & Safety, House & Apartment.

  • address (at least a zip code)

  • employer (for all but law student and community members)

  • profile picture

  • notification preferences (email, text or none)

  • opt-in for SMS preference

  • Mailchimp subscriptions (eUpdates, blog, newsletter)

  • Biography (for some user roles)

  • Whether they are interested in participating in user testing