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Organization referrals
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Organization referrals are provided when the user is not successfully driven to an OTIS partner.

ILAO is currently refining the technology to choose referrals.

.. toctree::
   :maxdepth: 1
   :caption: Contents:

   otis_referrals_algorithm
   otis_referral_scoring


Each legal referral displays:

* Organization name and service name
* Organization description
* How to apply text
* Today's hours
* How services are delivered